Delete your iBrand account

Last updated: July 24, 2026

This page explains how to request deletion of your iBrand account and the data associated with it. iBrand is developed by iBrand. You can delete your account at any time — directly in the app, or by email.

Option 1 — Delete in the app (fastest)

Open the iBrand app and sign in.
Go to the Profile tab (bottom-right).
Tap Account.
Tap Delete account and confirm.

Your account is deactivated immediately and permanently removed as described below.

Option 2 — Request deletion by email

If you can’t access the app, email support@ibrandhq.com from the email address on your account with the subject “Delete my account”. We’ll verify ownership and complete the deletion within 30 days.

What data is deleted

When your account is deleted, we permanently remove:

Your account details — email address and display name.
Your brand profiles — every brand you created (name, industry, audience, tone, notes).
Your content — all prompts you entered and content you generated or saved to your library, including scheduled items.
Your usage and subscription records tied to the account.

What data is kept, and for how long

Nothing is retained for product use. Deleting your account removes your data from the live service right away.
Encrypted backups may retain residual copies for up to 30 days, after which they are overwritten and the data is gone.
Limited records we are legally required to keep (for example, tax or fraud-prevention records related to any payment) may be retained only as required by law, and are never used for any other purpose.

Delete some data without closing your account

You don’t have to delete your whole account to remove data. In the app you can delete individual pieces of content and entire brand profiles at any time — those are removed from our systems on the same terms described above.